🧾 Return & Refund Policy – lps‑us.online

Effective Date: July 26, 2025

At LPS‑US.online, our goal is your complete satisfaction. We operate a dropshipping store sourcing products globally, so while we strive for accuracy, specifications may vary slightly. This policy covers how to request returns or refunds if the actual product significantly differs from the description.

1. Return Window

You may initiate a return within 30 calendar days of receipt.

2. Eligibility

• • Product must be unused, in original packaging, and in resaleable condition.

  • Minor differences (e.g. color/shade, slight dimension variation) are acceptable and not eligible for a refund.

  • Major defects or discrepancies (e.g. wrong model, missing essential features) qualify for a full refund.

3. How to Request a Return

• • Email us at info@lps‑us.online with your order number and a photo or description of the issue within the 30-day window.

  • We will provide confirmation and return instructions. If approved, you may receive a return shipping label (depending on issue).

4. Refund Process

• • Refunds are processed within 5–7 business days of item receipt and inspection.

  • We refund via your original payment method (PayPal, Stripe, credit card).

  • Alternatively, you may opt for a replacement (if available) or store credit.

5. Shipping Costs

• • If the return is a result of our error (e.g. wrong item, defect), we cover all return shipping.

  • In other cases (e.g. buyer’s regret), you may be responsible for return postage.

6. Non-Returnable Items

Returns are not accepted for:

• • Consumable items or perishables

  • Items missing packaging or original accessories

  • Products that show signs of use or damage

7. Fraud Prevention

We reserve the right to refuse returns if abuse is suspected, such as repeated unjustified returns.

8. Need Help?

Contact: info@lps‑us.online
Response timeframe: typically within 24 hours