Contact us - LPS-US Store

Contact LPS Group – Your Trusted Sourcing Partner

At Low Pressure System Group, LLC (LPS Group), your satisfaction is our mission. As a Better Business Bureau Accredited® business with an A+ rating, we are committed to transparency, excellence, and building lasting partnerships with our clients and customers.

Have a question about a product, your order, or a potential custom sourcing project? Reach out to us using the methods below. Our team, led by Managing Partner Robert Farrell, is here to provide the expert, personalized service you deserve.

Our Response Promise: We strive to answer all inquiries within 24 hours during our standard business hours (Monday-Friday, 9:00 AM – 5:00 PM Eastern Time).

Send Us a Message

The quickest way to get help is by using the form below. Please provide as much detail as possible so we can assist you effectively.

Other Ways to Reach Us

General Customer Service & Inquiries:
Email: info@lps-us.online

For Business & Sourcing Partnerships:
Email: bob@lps-us.com
Connect with Robert on: LinkedIn

FAQs

Where is my order? / How can I track my package?

Tracking information is sent to your email once your order ships. For dropshipped items, tracking can sometimes take 24-48 hours to activate. If you can't find it, please use the form above and include your order number.

How do I return an item?

We have a straightforward return process for eligible items. Please read our Return & Refund Policy for full details and to initiate a request. For your protection, please do not ship returns back without an approved return authorization.

Do you offer custom sourcing or bulk pricing for businesses?

Yes! This is our specialty. With over 30 years of experience and a network of over 25 factory locations, LPS Group can help you source and customize a wide range of products. Please select "Wholesale / Bulk Custom Sourcing Inquiry" in the contact form or email Bob directly at bob@lps-us.com.

About LPS Group

Low Pressure System Group, LLC
Ortley Beach, New Jersey 08751, United States
BBB Accredited ® · A+ Rating

Please Note: LPS-US.Online is a dropshipping store. This means we partner with a global network of trusted suppliers to ship products directly to you, ensuring a wide selection and competitive prices. For more on how we work, please visit our About Us page.